How to request a lower interest rate
Dial the toll-free number on the back of your card. Use this script or some variation of it:
Hi, my name is (Your Name). I have been a cardholder with your company for the last (number) years. My account is in good standing and I would like to continue using it. However, I would like you to consider giving me a lower interest rate on this account or I may switch to a card with a better rate.
Record the name of the person to whom you spoke, the date, your interest rate and then a date six months later when you can make your request again. If the person refuses to give you a lower rate, try again the next day to reach someone more helpful. After successfully lowering your interest rate, wait six months and ask again.
Download PDF version.
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Credit card |
Phone No. |
Person you spoke to |
Interest rate |
Date |
Date to call again |
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